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About Window Doctor

With over 30 years in the industry, The Window Doctor Care & Repair Service is your established local expert

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The Window Doctors

Meet the Window Doctor Team

By providing a service which focuses on providing a solution to repair the majority of faults instead of promoting the sales of completely new windows to all of our customers, our friendly team has grown from strength to strength and now covers a large area across Hinckley, Nuneaton, and parts of Leicestershire.
A photo of Window Doctor Managing Director, James Rawlings


Managing Director

Hi, my name is James and I am the Managing Director of The Window Doctor.

I am the son of Allen who initially started this business over 30 years ago. With just my dad Allen out in the van and with my mum running the operational side - The Window Doctor has established itself as a reliable expert in the industry with customer service being the key part of the foundation they built. Fast-forward to 2023, and delivering a great customer experience is still at the forefront of what we do. I look forward to you experiencing The Window Doctor way!

A photo of Window Doctor Scheduling Manager, Louise


Scheduling Manager

Hi there, I'm Louise and along with my wonderful team of engineers I plan to work and deliver the Window Doctor way to our customers. In my spare time I enjoy being with my family. I love to cook, but also enjoy eating out! I also like to try and keep fit, I enjoy walking and biking, and I love a gallop on the beach when we visit family in Wales.

A photo of Window Doctor New Business Coordinator, Lora


New Business Coordinator

Hi, I'm Lora, the New Business Coordinator here at The Window Doctor. I have a passion for providing excellent customer service and I will look after our amazing customers through their journey with us. In my spare time I enjoy a good TV series, attending music concerts and walking my dog in the countryside.

A photo of Window Doctor Office Administrator, Fiona


Office / Finance Administrator

I'm Fi, and I'm kept busy day-to-day helping our customers with everything from booking surveys to settling payments. I love working with my fellow office team and our fantastic service engineers. When I'm away from work family is everything. I love spending time with my husband and children... but I can confirm this can be just as stressful as being at the office!

A photo of Window Doctor Senior Service Engineer, Tom


Senior Service Engineer

Hi there I'm Tom! If you cut me in half you would find the words 'SERVICE ENGINEER'. No matter what window or door system you have, I've most probably come across it before. I'm happy, positive, and love meeting customers and having a good time with the team here at The Window Doctor. When I'm not living the dream at work, I love spending time with my partner and of course my wonderful dogs!

A photo of Window Doctor Service Engineer, Carl


Service Engineer

Hi there I'm Carl. I'm a service engineer and work alongside the rest of the team solving your window and door issues. From a hinge to a handle I'm your man! I love being out and about seeing our customers and even more seeing their wonderful dogs!

A photo of Window Doctor Service Engineer Colin


Service Engineer

Hi all, I’m Colin. I have huge experience in all aspects of window manufacturing, installation and servicing, and so I'm ready to solve your window and door headaches. I like to problem solve and love the satisfaction of doing a job well done! When I'm not at work I'm busy restoring classic scooters, enjoying a drink with friends, or spending time with family.

A photo of Window Doctor Senior Service Engineer, Allen Rawlings


Senior Service Engineer

My name is Allen. I started The Window Doctor as a sole-trader back in 1991 as I realised that there were no companies locally offering solutions to repair doors and windows, they only sold new ones. As a result, The Window Doctor Was born! From there, I started to offer a friendly, great value service to local customers wanting new glass units installed and windows and doors repaired.

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The Window Doctor Care & Repair Ltd

Tungsten Park, Unit R, Maple Drive, Hinckley, Leicestershire LE10 3BE

Our Registered Address is Tungsten Park, Unit R, Maple Drive, Hinckley, Leicestershire LE10 3BE (Company Registration No. 03640939).

Since our beginning in 1991, The Window Doctor has been a driving force behind raising the bar in quality and service within the industry. Our approach has never changed since day one, to deliver a cost effective solutions to the double glazing and door sector to standard never before experienced in the industry.

Over 26 years our technicians and office team have compiled a huge bank of knowledge from window repairs, commercial door issues and glazing. By growing our knowledge daily, our team brings skills and expertise across every corner of the industry to come together and offer a truly vast offering to customers with window and door issues across Leicestershire and Nuneaton.

Book our experts today!
Phone icon 01455 850282
The Window Doctor QuickQuote enables you to get a quote for your glass unit repair, quickly and hassle-free. Simply fill out your details below or call 01455 850282 and one of our team will send a QuickQuote link straight to your email address.Simply complete the fields below. Fields marked with * are required for the form to submit correctly.
We aim to respond to your enquiry within one working day.
We pride ourselves on our service and speed of response.How can we help you?

For the quickest response to your enquiry, give us a call during normal office hours.

Monday9.00am – 4.00pm
Tuesday9.00am – 4.00pm
Wednesday9.00am – 4.00pm
Thursday9.00am – 4.00pm
Friday9.00am – 4.00pm
SaturdayClosed. Sorry!
SundayClosed. Sorry!