Hi, my name is James and I am the Managing Director of The Window Doctor.
I am the son of Allen who initially started this business over 25 years ago. With just my dad Allen out in the van and with my mum running the operational side - The Window Doctor has established itself as a reliable expert in the industry with customer service being the key part of the foundation they built. From a young boy I was given the opportunity to be a part of the business and to learn from my dad all things window’s and doors. Fast forward to 2020, along with a great team behind me we have grown in size, customer offering, and geographical area. I’m very proud of what we have achieved as a company and look forward to further expansion in future. The core values established over 25 years ago are still how we operate our business and we aim to become the UK’s household go to name for all your window and door needs. When I'm not working you can usually find me road tripping across America, cooking steak on the bbq with a few friends or searching for a ranch in Colorado!
Hello, I’m Lindsey! I am the Office Manager at The Window Doctor. I’ve been part of the team for over 3 years managing the office and our technicians from their day to day workloads and appointment booking. I also ensure our wonderful customers are happy from the first point of contact to completion. I feel that customer retention is important, and I love to hear when our customers come back and remember me by name. I have three children. In my spare time if I am not taking them to horse riding, football or Taekwondo lessons you’ll find us doing the Joe Wick’s workout in our living room. However, I do enjoy holidays in the sun and the “odd” cosmopolitan cocktail. Cheers from me to many more years supporting the business grow even further.
Hi, I’m Nick. I am the Senior Technician for The Window Doctor. I have been part of the team for the last five years, however I have experience in the window and door industry longer than I like to admit! I am pleased to be a key part of the team and enjoy meeting our new and returning customers. In my spare time I enjoy going to the rugby and watching Leicester Tigers play, I also enjoy taking my wife to the Lindy Hop dances. If you see me in my van give me a wave!
Hi there, I’m Pete I am a technician for The Window Doctor. I have been working with the business for many years on a part time basis. We have a great team of people here, and I have been chuffed to bits to see us continually growing and expanding. In my spare time I like to keep active by rock climbing and playing a few rounds of Golf. If you have any technical questions around wooden windows, I am your man!
Hey all you cool cats and kittens, my name is Lottie. I am the newest member of the team and joined The Window Doctor over a year ago. I joined the business as the Head of Client Relations - this involves me not only delivering all our marketing and advertising strategies for the business, but also keeping the social media in check! So if you have any questions or advice needed our wonderful customers should be able to find it. In my spare time I have three crazy dogs which keep me active. I am also big lover of anything with an engine. My dream is to finally make it to the TT! Vrrooommm from me and to seeing our business expand and grow - faster than McGuinness in his prime!
Hi-de-Hi! my name is Allen, I started The Window Doctor as a sole trader back in 1991 as I realised that there were no companies locally offering solutions to repair doors and windows, they only sold new ones. As a result, while still working my existing nightshifts, I began to build relationships with local suppliers and glass merchants to ensure we could offer great quality products to our customers. From there, I started to offer a friendly, great value service to local customers wanting new glass units installed and windows and doors repaired. Within a few short years and with our customer base growing my wife and I decided to incorporate the business as a limited company in 1998.
Since then and with the help of my wife Anne taking care of the quote writing each evening we worked hard to build a reputation for quality workmanship with unparalleled customer service. I have worked hard to build and maintain the reputation that The Window Doctor is now known for and I look forward to supporting James and the team grow the company over the coming years!
Office T03, The Atkins Building, Lower Bond Street, Hinckley, Leicestershire, LE10 1QU
Our Registered Address is Office T03, The Atkins Building, Lower Bond Street, Hinckley, Leicestershire, LE10 1QU (Company Registration No. 03640939).
For the quickest response to your enquiry, give us a call during normal office hours.
|Monday||9.00am – 5.00pm|
|Tuesday||9.00am – 5.00pm|
|Wednesday||9.00am – 5.00pm|
|Thursday||9.00am – 5.00pm|
|Friday||9.00am – 4.00pm|
|Saturday||9.00am – 12.00pm|