A photo of Window Doctor vans ready to serve our customers

About Window Doctor

Since our beginning in 1991, The Window Doctor has been a driving force behind raising the bar in quality and service within the industry. Our approach has never changed since day one, to deliver a cost effective solutions to the double glazing and door sector to standard never before experienced in the industry.

Over 26 years our technicians and office team have compiled a huge bank of knowledge from window repairs, commercial door issues and glazing. By growing our knowledge daily, our team brings skills and expertise across every corner of the industry to come together and offer a truly vast offering to customers with window and door issues across Leicestershire and Nuneaton.

Book our experts today! 01455 850282

Meet the Window Doctor Team

By providing a service which focuses on providing a solution to repair the majority of faults instead of promoting the sales of completely new windows to all of our customers, our friendly team has grown from strength to strength and now covers a large area across Hinckley, Nuneaton, and parts of Leicestershire.
A photo of Window Doctor Managing Director, James Rawlings

James Rawlings

Managing Director

Hi, my name is James and I am the Managing Director of The Window Doctor.

I am the son of Allen who initially started this business over 25 years ago. With just my dad Allen out in the van and with my mum running the operational side - The Window Doctor has established itself as a reliable expert in the industry with customer service being the key part of the foundation they built. From a young boy I was given the opportunity to be a part of the business and to learn from my dad all things window’s and doors. Fast forward to 2020, along with a great team behind me we have grown in size, customer offering, and geographical area. I’m very proud of what we have achieved as a company and look forward to further expansion in future. The core values established over 25 years ago are still how we operate our business and we aim to become the UK’s household go to name for all your window and door needs. When I'm not working you can usually find me road tripping across America, cooking steak on the bbq with a few friends or searching for a ranch in Colorado!

A photo of Window Doctor Office Manager, Lindsey Hollows

Lindsey Hollows

Office Manager

Hello, I’m Lindsey! I am the Office Manager at The Window Doctor. I’ve been part of the team for over 3 years managing the office and our technicians from their day to day workloads and appointment booking. I also ensure our wonderful customers are happy from the first point of contact to completion. I feel that customer retention is important, and I love to hear when our customers come back and remember me by name. I have three children. In my spare time if I am not taking them to horse riding, football or Taekwondo lessons you’ll find us doing the Joe Wick’s workout in our living room. However, I do enjoy holidays in the sun and the “odd” cosmopolitan cocktail. Cheers from me to many more years supporting the business grow even further.

A photo of Window Doctor Senior Technician, Nick Moore

Nick Moore

Senior Technician

Hi, I’m Nick. I am the Senior Technician for The Window Doctor. I have been part of the team for the last five years, however I have experience in the window and door industry longer than I like to admit! I am pleased to be a key part of the team and enjoy meeting our new and returning customers. In my spare time I enjoy going to the rugby and watching Leicester Tigers play. If you see me in my van give me a wave!

A photo of Window Doctor Senior Technician, Peter Beasley

Peter Beasley


Hi there, I’m Pete I am a technician for The Window Doctor. I have been working with the business for many years on a part time basis. We have a great team of people here, and I have been chuffed to bits to see us continually growing and expanding. In my spare time I like to keep active by rock climbing and playing a few rounds of Golf. If you have any technical questions around wooden windows, I am your man!

A photo of Window Doctor Head of Client Relations, Lottie Warner

Lottie Warner

Head of Client Relations

Hey all you cool cats and kittens, my name is Lottie. I joined The Window Doctor in 2019 as the Head of Client Relations - this involves me not only delivering all our marketing and advertising strategies for the business, but also keeping the social media in check! So if you have any questions or advice needed our wonderful customers should be able to find it. In my spare time I have three crazy dogs which keep me active. I am also big lover of anything with an engine. My dream is to finally make it to the TT! Vrrooommm from me and to seeing our business expand and grow - faster than McGuinness in his prime!

A photo of Window Doctor Founder, Allen Rawlings

Allen Rawlings

Senior Surveyor

Hi-de-Hi! my name is Allen, I started The Window Doctor as a sole trader back in 1991 as I realised that there were no companies locally offering solutions to repair doors and windows, they only sold new ones. As a result, while still working my existing nightshifts, I began to build relationships with local suppliers and glass merchants to ensure we could offer great quality products to our customers. From there, I started to offer a friendly, great value service to local customers wanting new glass units installed and windows and doors repaired. Within a few short years and with our customer base growing my wife and I decided to incorporate the business as a limited company in 1998.

Since then and with the help of my wife Anne taking care of the quote writing each evening we worked hard to build a reputation for quality workmanship with unparalleled customer service. I have worked hard to build and maintain the reputation that The Window Doctor is now known for and I look forward to supporting James and the team grow the company over the coming years!

A photo of window technician, Travis Viles

Travis Viles


Hello, I am Travis from the Wild West. I’m the newest recruit and technician for The Window Doctor, being very new to the team (and this country). I bring with me vast amounts of experience in the commercial door sector, also in the very varied world of window repairs. I am excited to be joining this great team, and look forward to getting to know our returning, loyal customers. When I am not working I like to spend my time outside for the most part, either hiking, camping or fishing with my family and also being tormented by Aston Villa.


The Window Doctor Care & Repair Ltd

Tungsten Park, Unit R, Maple Drive, Hinckley, Leicestershire LE10 3BE

Our Registered Address is Tungsten Park, Unit R, Maple Drive, Hinckley, Leicestershire LE10 3BE (Company Registration No. 03640939).

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We pride ourselves on our service and speed of response.How can we help you?

For the quickest response to your enquiry, give us a call during normal office hours.

Monday9.00am – 4.00pm
Tuesday9.00am – 4.00pm
Wednesday9.00am – 4.00pm
Thursday9.00am – 4.00pm
Friday9.00am – 4.00pm
Saturday9.00am – 12.00pm
SundayClosed. Sorry!